About Remote Helpdesk
Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A small footprint exe only needs to be run on client computer. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, compression, 256 key AES encryption (Rijndael) of all traffic, file transfer, audio chat, remote reboot, macro function, display remote system information, send messages to remote user, clipboard transfer, definable hotkey, definable IP port, full screen mode, reverse connection, optional input to allow users to specify help need, mouse wheel support for MS mouse or equivalent, configure remote display using bitmaps allowing multilanguage support, lookup for names and IP addresse, logs connection ip date and time, control/view mode, thin installation server is only 250KB, remote helpdesk server does not replace any files or modify registry setting, single executable for reliability.
Changes in this version:
Minor bug fixes and enhancements( By GID Software - Remote Helpdesk Publisher )